Testimonials
absolutely nice and wonderful experience
experienced professional, great communication skills. tremendous help to first time buyers like me.
Jeff is very professional, knows the market and worked hard to sell our house
Trying to sell our house just as interest rates started going up made for a difficult market. Jeff provided sound and honest advice about how best to price our property. He scheduled regular open houses, varying days and times to maximise access to buyers. Jeff kept us updated every step of the way, with text messages after every open house as well as weekly emails reporting follow up activity with potential buyers. We would highly recommend Jeff, his professionalism, integrity and no nonsense attitude made selling our house easy – it was his job not ours!
He is a very kind and honest man !
Thank you Jeff for your excellent and professional helping to purchase the new property. You are very kind and excellent !
Easy going and manages your sale well
Jeff has great communication and keeps you in the loop. Jeff is also very caring about you and your family as people, not just a sale.
Jeff was very knowledgeable and experienced and sold our house within 4 weeks from going to market.
Jeff has been providing us with property valuations over the past 12 months and when the time came to sell, we engaged Jeff because of his extensive knowledge and experience. Jeff is a great communicator and kept us completely updated on the progress of all activities related to the successful sale of our house. We were extremely happy with the very fast sale timeline with Jeff working very closely with all potential buyers to get the sale. Jeff’s price valuation was spot on and we got a full asking price offer. Overall, we would highly recommend Jeff as a trusted Agent who understands what vendors are looking for throughout the sales process. Thank you very much Jeff, great work.
A great facilitator
Jeff was the right agent for 71 McClelland Nicholls. Jeff was easy to speak with and his approach worked perfectly for the property. Jeff is very responsive in getting back to our questions and our offers. He also facilitated a lovely meeting between us and the previous owner so we had the opportunity to ask questions about how everything worked around the house. Jeff also facilitated our request to move in a little earlier than the initial settlement date so we could take the advantage of the public holiday and settled in prior to the beginning of the school term. Everything was done smoothly and efficiently. We are very happy with the purchase and settlement process. Thank you Jeff!
Made Life Easy
From our first meeting with Jeff we were comfortable with the way Jeff presented himself and the proposed process he wanted to take our sale. From start to settlement for us was smooth going with no issues. Jeff maintained communication with us through himself and the staff from LJ Hooker Gungahlin. My wife and I had a good rapport with Jeff and we highly recommend him to anyone who are ready to take the step to sell.
Jeff’s experience and knowledge of the market made the process of selling my Ngunnawal house much quicker and less stressful than I expected. I highly recommend Jeff Shortland.
Jeff had a very calming effect on what can be a very stressful time. His knowledge of the market close and around our home was excellent. He put in the hard yards when required and was very professional in all aspects while selling our home.
I was recommended to LJ Hooker Hooker Gungahlin and Jeff Shortland in particular. It was an excellent referral with very positive results in what became a difficult market.
Professional, to the point and accommodating.
Jeff is knowledgeable and experienced. He is very easy to work with and provided excellent advice and service. He made the whole process easy for us and kept us informed throughout the sale. We would highly recommend Jeff Shortland and LJ Hooker.
Jeff is very professional, enthusiastic and above all has personal warmth and real interest in people he deals with. Since the day we met him he was very helpful. When we sold our house in Canberra it was difficult to proceed as we live in Brisbane having covid issues in the country. Jeff made it a stress-free experience for us and delivered incredible service with a lot of patience and valuable advice.
I have known Jeff for years and found him to be truthful, very reliable, in fact a gentleman at all times. Would not go passed him. Thank you Jeff.
Jeff was great to deal with, excellent communication and made the whole process easy for us. He was very helpful to all our requests and a lovely person!
Jeff was kind, friendly and very informative. He was never too busy to answer a question, or find something out for us, before, during and after settlement. We would highly recommend him.
Great communication. Very approachable. Down to earth.
I’ve worked with other Canberra agents who were very good, but this sale was by far the nicest experience, least hassle and best result. Jeff ran everything with precision. I didn’t have to even think about it. And the biggest thing…sold in about a week, above expectations.
I have known Jeff for years and found him to be truthful, very reliable, in fact a gentleman at all times. Would not go passed him. Thank you Jeff.
I’d just like to thank Jeff for all his help in this process. This is the second house we have bought from Jeff and once again his honesty and responsiveness during the sale has been greatly appreciated. It was a stressful period and Jeff guided us through it calmly, putting all concerns to rest.
We would recommend LJ Hooker to anyone asking thanks to his help. Please pass on our sincerest thanks to your management.
Perfect salesman
When we first came to Canberra we contacted an agent just for future if decided. 18 years later Jeff sold our house within a week for a price beyond expectations
Excellent service Jeff was great, knew the market helped us every step of the way. Highly recommend him.
We had the pleasure of selling our home through Jeff Shortland of LJ Hooker Gungahlin. Jeff and his team made the whole process stress free. Jeff’s knowledge of people needed to proceed with our sale eg. Solicitors, conveyors, painters, cleanersand handymen was massive. Jeff is a true gentleman and professional at all times. Jeff got the price we wanted and in the time frame we needed.
Jeff has been extremely helpful, knowledgeable and honest when selling our house. I would happily recommend him to anyone looking to sell their property in the Gungahlin region.
We recently sold our Ngunnawal property through L.J. Hooker Gungahlin. Our agent was Jeff Shortland. We chose Jeff because he had been the agent who handled the original purchase of the property 10 years earlier and we were really impressed with his handling of that purchase. We could see he was working for the vendor but was also very helpful to us.
So when it came to selling the property we decided to choose Jeff and were not disappointed. His experience and knowledge were invaluable and he has a very honest, open, professional approach to dealing with the process… especially when there was a slight bump in the road.
The house sold for what we wanted and we are now off to our new house, strangely purchased through L.J. Hooker Young. We would recommend using Jeff Shortland and L.J. Hooker Gungahlin for any future sale or purchase.
I just want to take this opportunity to thank you so much for all your assistance, candor and truly what has been a pain free experience for me. I truly mean every word below.
Thank you!!! Selling the family home of 16 years was one of the most important decision I have had to make in my lifetime. I had never sold a home before; I did not have a good knowledge of the real estate market and had no idea about what I had to do or how to do it. Therefore, I really needed a trust worthy person to do the right thing by me, to sell my home for a good price and provide reliable service.
Many years ago, I had met Jeff Shortland when I thought I was ready to sell my home but it turned out that I was to keep the home for another 9 years. I invited Jeff back to provide his expert opinion once again and compared other real estate agents at the same time. I can honestly say that Jeff stood out not only in his professional presentation but also with his knowledge, wealth of experience in the real estate business and honest approach. I knew I had found the right person to sell my home. Jeff was with me all the way, from the time before the house went on the market to sell to the day the house sold.
Jeff communicated with me regularly about what was happening with the sale of my home. He was very patient and considerate throughout the entire process and Jeff sold my home in a very short time, for a price that I was very happy with!
I could not speak more highly of Jeff and his service, and I would definitely recommend him to anyone who is considering selling their family home.
Great service. Very supportive during the whole journey of selling. Five star rating.
We were asked to appraise our recent experience of buying a property for LJ Hooker. Our contact to them was through Jeff and as a result of his help and knowledge everyone gets the full 5 stars. Jeff proved very knowledgeable about the property, even with doing viewing back to back. We can only think of a couple of oddball questions that we asked that he didn’t know the answer to there and then. However, we had the answer by the end of the day. Jeff is very amiable made the effort to get to know us, we even heard him acknowledging other viewers and remembering details of their requirements. So based on our experience we would certainly recommend Jeff and LJ Hooker as an agent to go to
We thoroughly enjoyed working with Jeff through the process. He was always friendly, honest, very knowledgeable and willing to help or answer any questions we had. We would highly recommend Jeff to anyone looking to purchase a property. Thank you for all your help!
Jeff handled our sale with tbe utmost care and competence. He stayed in touch every step of the way and offered his guidance and insights to achieve a sale in a short timeframe. I couldn’t have been happier with his support through this fairly stressful process and I would use Jeff’s services again in a heartbeat
Jeff Shortland provided a service above my expectations even though the market was going through a challenging period for sellers. He was always open regarding the impact of the banking royal commission and presented options to try and get the best return on my sale. At all times Jeff acted in a professional manner and was accessible when I had questions.
Jeff’s knowledge of the real estate market and in particular his local knowledge of the Gungahlin area make him an ideal person to look after your real estate needs and why I would recommend him to others.
Jeff was fanastic from the first meeting right through till after settlement. He delivered on what he stated he was going to do and the fact he got me a higher price than i expected and did it within a week of hitting the market. He was accommodating the whole way through, kept me informed and i never had to chase him. Strongly recommend Jeff’s services.
Jeff Shortland did an excellent job guiding us through the process of selling our house and we couldn’t have wished for a better outcome. A very experienced, professional and honest person, it was a pleasure working with Jeff.
Jeff Shortland was recommended to us by a friend. He is an enthusiastic salesman who knows the area very well and got for us the price we were seeking. He was flexible in working with the existing tenants and at times went out of his way to accommodate our needs without hassling the people living there. Nice work Jeff.
I am a first time seller and being intestate, Jeff Shortland did a great job from start to finish. Its the little things that matters and Jeff did that ie. when Icon could not access the water meter, Jeff went to the property to clear the area and took a photo of the meter.
What a wonderful experience dealing with Jeff Shortland. A gentleman and professional in one package. If I was buying another house in Canberra I would be happy to call on him and I would most definitely recommend his services to family and friends.
From the first consultation we had with Jeff we were extremely impressed by his knowledge and guidance given regarding our sale. We never once felt taken advantage of or led astray. We very much appreciated his honesty and consistent communication throughout the process. We were very grateful for a terrific result in such a timely manner. Our experience overall was nothing short of outstanding. Jeff went above & beyond in many instances and we hold him and his work in high regards. Thanks again Jeff.
Jeff truly made the process as simple as possible. he always communicated well and filled me with confidence that he had the property under control. He was prepared to give good and frank advice yet also listen to my views. Would highly recommend Jeff to anyone!
Jeff Shortland recently sold a property in Macgregor ACT for me and exceed my expectations in his customer service delivery, I am pleased with Jeff’s outstanding customer service. Jeff couldn’t have been more accommodating and professional. I would recommend Jeff to anyone who was contemplating selling or buying,
Thank you again Jeff for all your hard work in selling the property and wish you all the continued success.
Jeff was excellent with his communication and always got back to us.
He was honest and went above and beyond during our purchase period. I will be recommending him to others.
I would like to stress how great it was to deal with Jeff. He made us feel very comfortable with our purchase whenever we talked to him.
Have Jeff do every sale, he is great. Seriously though, our experience was a good one. I have no suggested changes.
Jeff was fantastic. Made the whole process easy and stress free. Would highly recommend him.
We have sold our investment property through Jeff Shortland. Due to the well-managed process it seemed like a walk in the park. Jeff Shortland has proved that the real estate business is not about the houses rather it is about people.
Jeff Shortland comes across as someone who has best intentions for his clients. He explains everything in detail with patience at all times. Jeff Shortland is an absolute professional with the highest standards of quality, skills & integrity. Jeff Shortland has always time for his clients. Jeff Shortland understood our requirements and explained the market trends and known unknowns.
Jeff Shortland gave us enough space before we signed the contract and never tried to push. Jeff Shortland understands the difference between persuasion and pushing while waiting for clients to sign the contract.
I consider ourselves lucky that Jeff represented us in the market. I will recommend Jeff Shortland on any day of the year.
Thank you Jeff
Hi Jeff, Thank you so much for your super fast sell. Within such a amazing short selling period, you showed me how professional and efficient you are. I am really glad I decided to work with you. I am really looking forwarded to working with you again and I will strongly recommend my friends to work with you if they decide to sell/buy the property. All the best for 2018!!!
As we were interstate. Jeff kept in contact via email, phone calls , we were always informed as to how the property sale was going.
Our home sold in 4 days, due to Jeff’s hard work.
His fantastic property spiel for All Homes.
And his hard work in taking so many people through, when it first hit the market
We met Jeff at an open house. Knowing he was ex-defence. Was a contributing factor in choosing Jeff, to sell our home.
Jeff is really professional and patient in listening to our needs. He always tried to understand from our point of views. He is especially trustworthy. We feel very lucky to deal with him throughout this process.
We had met Jeff at a number of local open homes and felt that his professional approach is what we needed. Dealing with Jeff gave us the comfort that we would get a good sale.
The reputation of LJ Hooker Gungahlin and also Jeff Shortland was the main reason for contracting the sale to them. Integrity and reliability are two of the main things recommending them along with the “down to earth” approach which eliminates the “bull***” so commonly associated with some other agencies. We have had an association with this agency for the past 14 years with respect to both sales and purchases and also with respect to property management and will continue to use them in the future. What more can I say! Jeff is truly the most professional and trustworthy agent we have known. He must be considered your greatest asset when dealing in real estate as without his type of expertise, you could well have a less than satisfactory experience!
The experience with Jeff Shortland selling my investment property was excellent. Not only does Jeff know the market he is a very kind and considerate person. He pitched my property to the right audience and achieved a sale that was above my expectation in a very short timeframe. I would highly recommend Jeff’s services.
I cannot recommend Jeff Shortland more highly, the circumstances surrounding the sale of my home were very stressful and emotional, due to the loss of my husband. Jeff promised he would deal with everything so that I would not have to stress and he did. He arranged the sale of my home in a quick and very professional manner, he kept me informed every step of the way. He always returned my calls in a timely manner and was very patient and helpful. My home sold very quickly, and I was more than impressed with Jeff’s negotiating skills. I would highly recommend Jeff to my family and friends if they were to sell their homes. I think LJ Hooker are lucky to have Jeff as a member of their team, I have had dealings with other Real Estate agents in the past, mostly they were arrogant and pushy. Jeff was a true gentleman and I am glad to say my experience in selling my home was relatively stress free because of Jeff.
Needed the property to sell quickly which it did Jeff made the sale go very smoothly
When I recently decided to put my home in the Gungahlin area of Canberra on the market, Jeff Shortland from LJ Hookers was the person I contacted. I had previously discussed sale options with a number of Real Estate Agents, including Jeff. I selected Jeff as I always found him to be very professional, trustworthy and extremely knowledgeable on the local market. During the pre and post sale processes, Jeff kept me updated and was always available if I had any questions or concerns. He was always considerate, polite and reassuring. I thoroughly recommend Jeff Shortland to anyone looking to sell or purchase property as I felt safe in his capable hands as he listened to me and always provided market information supported by current sales statistics and property market reports.
Jeff made the experience as stress free as it could be. He was approachable, available, and worked very hard to sell our home for what we consider to be a very good price. I would definitely use him again and would most definitely recommend him to friends and family. We chose Jeff because we have previously met him when he was selling a house. We really liked Jeff and he worked so hard for the sellers that we remembered him from four (maybe five?) years previously. I walked straight into LJ Hooker Gungahlin (convenient) and Jeff was in the office, saw us immediately and we knew he was the right agent for us.
Jeff has always been a pleasure to deal with. He has good local knowledge, is professional, courteous and timely in his responses.
Jeff Shortland is always professional, courteous, knowledgeable and helpful in property dealings and he was a key factor in both the purchase and sale of my house. Jeff has great integrity, is honest and genuinely wants to help people find the home of their dreams. He is extremely knowledgeable about the market but also sensitive to individual needs and circumstances. The renting out of my house occurred at a very difficult time in my life and Jeff was there 100 percent. I knew the sale of my house was in the very best hands with Jeff and never considered getting anyone else to do it. Jeff was there every step of the way, providing sound advice but never pushing and always with my best interests at heart. I highly recommend Jeff to anyone looking at entering/guidance in the real estate/property market. Having Jeff look after your property needs will make the whole process that much easier and ensure a great outcome. Many thanks Jeff
As I live interstate, the whole process was left to Jeff. He was extremely helpful and handled all the matters for me. I was happy with the great price he was able to get for the property. Would recommend him to others, he has great knowledge of the market.
I met Jeff Shortland at an open house in 2014 and was impressed with his professionalism and genuine manner. When we decided to sell our home in 2017 he was the agent we chose, Jeff is friendly,honest and puts his client first. From our first meeting we felt at ease with him,any questions were answered clearly, we knew he would look after us. We were overseas for the month following the first open house and Jeff kept us up to date with what was happening. The offer was actually made and accepted while we were overseas. The whole process went smoothly thanks to Jeff. He takes all the stress out of selling your property. We would highly recommend Jeff Shortland. You won’t find better. Thank you Jeff for all you did for us. Sharon and Don Linegar
Jeff did a fantastic job in selling my house. The result he achieved was way beyond my expectations. It was all over in a few days. I would have no hesitation in recommending Jeff to my friends. Jeff did a great job and took the stress out of the process of selling my home.
I first used Jeff Shortland as my Sales Agent in 2009 and I was impressed by his exemplary level of service; so I had no hesitation in recommending Jeff to my Mother when she recently wished to sell her property in Palmerston. Yet again, Jeff delivered an exemplary level of service. I trust Jeff and I would strongly recommend his services to anyone wishing to buy or sell a property.
It was important to me that I could trust the agent, his assessment and advice. Jeff Shortland of LJ Hooker Gungahlin is the ultimate real estate professional and one you can trust without reservation. I would recommend you use him over any other Agent in Canberra.
We met Jeff Shortland through the Amaroo letter drop that LJ Hooker Gungahlin ran for a home valuation assessment … the reward program did have some interest to us. But timing is everything as we had only recently started to contemplate a down size from 6 BR to 3BR in the same area. Jeff Shortland is an excellent ambassador for LJ Hooker… he ran a very successful campaign with a non-standard large home … we had a good result and both parties are happy! We can unreservedly recommend Jeff Shortland- particularly for his professionalism, openness and knowledge of the target area. We were pleased with his marketing plan and we saw it played out in a reasonable time. He has a great personality for the job. Best regards, Gary and Rachelle Allan
I chose to sell through Jeff Shortland. He just so happened to work at LJ Gungahlin.
Jeff is kick-ass. Super patient and always uplifting.
Jeff was (and probably still is) awesome. Professional and personable from start to finish.
He’s a one-man show. Give him a raise please.
I believe that my selection of Jeff Shortland was based after carefull consideration of many factors, and ultimately came down to my confidence in the ability of Jeff Shortland to lead a successful sales campaign of my property with my best interests at heart. Dealing personally Jeff, prior, during & after the sale of my property has thoroughly has always been easy and effective, he is an absolute professional with the highest standards of quality, skills & integrity that I have had the pleasure of working with. I would recommend his services as a real estate agent to anyone that values these attributes. Ricky Strong Amaroo property owner 2016
